“I thought the opening instructions on the box were excellent and this made unpacking very easy. The bag and the muffles are beautiful, much better in real life than on the web. Thank you for the time effort and care that you have lavished on my order, and the clear and detailed instructions that you have included. I am looking forward to trying them as soon as I am able to and we are ringing again... Once again thank you for making such beautiful muffles.”