Ordering
You can use the form below to get a quotation, or send us an email with your requirements for a quotation (sales@bigwilfsbellmuffles.co.uk)
Please ensure it includes your contact details, the name of your tower, the number of bells you require muffles for and whether these are single or double muffles.
Please note that we will require additional information on the measurements of the clappers before we can make your muffles - see our 'Measuring' page.
Completing the order
Add your own content here. Click to edit.
When you have obtained a quote, either by emailing us the above information or completing the form below, if you wish to proceed, we will firstly need the information detailed on the 'Measuring' page, a link to which can be found above. We will also need:
-
Full name and address of the person completing the order
-
Individual photos clapper photos
-
Name of the person or group the invoice should be made out to
-
Delivery address (if different from invoice)
-
Mobile number for tracking information from the courier
All orders and correspondence will be dealt with as quickly as possible but, if you need muffles for Remembrance Sunday, please remember to order in good time.
Postage and Packing
Our carrier is CSM Logistics who use the Parcelforce system - Next Day Delivery - Monday to Friday.
We will need an email address, postal address and mobile number for the courier and text messages and emails will be sent by CSM advising of delivery timeslots.
Carriage is charged at £9.10 (£10.92 inc VAT) on all consignments to UK Mainland and Isle of Wight only.
Weekend delivery is available for an additional charge. Please ask us should this be required.
Carriage to the Scottish Highlands, Northern Ireland and outside of the UK is at cost; please ask for a quotation when ordering.
Payment and Warranty
VAT is chargeable on all of our goods. For all PCC’s and churches, we offer 30 days date of invoice credit terms.
All of our muffles are eligible expenditure under the Listed Places of Worship Scheme for a grant to the value of the VAT which should mean your PCC can recover the VAT on muffles. Some more information about it is here.
All muffles are warranted 2 years from the date of invoice providing that the instructions which come with your order via a letter from Big Wilf’s Bell Muffles are followed precisely. Fair wear and tear and misuse is excluded from our warranty. As all muffles are bespoke and made to order we reserve the right to only provide a repair to the product where it falls short of the intended purpose.